Privacy Policy

Cera Dental Clinic (hereinafter referred to as "the Clinic") places great importance on protecting your personal information and complies with the Personal Information Protection Act. Through this Privacy Policy, we inform you of how your personal information is used and what measures are taken to protect it. The Clinic will notify you through website announcements (or individual notices) if this Privacy Policy is revised.

The Clinic collects only the minimum personal information necessary for service use. There are required items and optional items for using our services. Optional items such as email subscription preferences do not restrict service use if not provided.

Items Collected : Name, Resident Registration Number, Address, Contact Information, Medical Records

※ ※ As required by the Medical Service Act, unique identification information and medical information must be retained (separate consent not required)

Required : Name, Password, Contact Information (Mobile Number), Email Address

Optional: Email, Email Subscription Preference

Required : Name, ID, Password, Contact Information (Phone Number, Mobile Number)

Optional : Email, Email Subscription Preference

The following information may be automatically generated and collected during service use or business processing: Service usage records, access logs, cookies, IP information

Personal information is collected through the following methods:

Website, Paper Forms, Fax, Phone, Consultation Board, Appointment Board, Email

Company Names : Daewoong Bizcare, Shinwon Medical Foundation, BioAge, Hancom CareLink, Online Med (Sun Healthcare), GC Healthcare (GC Care/Eotteoke Care)

Delegated Tasks

Software use processing, customer login processing, online consultation, and general online business processing

Health examination patient information reception management

Personal Information Delegated: Patient Name, Patient Registration Number, Date of Birth, Gender, Address, Phone Number, Mobile Number, Health Information, Examination Results, etc.

Retention Period: Until termination of delegation contract or site member withdrawal

The Clinic uses collected personal information for the following purposes. All information provided by users will not be used for purposes other than those stated below, and prior consent will be obtained if the purpose of use changes.

Provision of medical services for diagnosis and treatment, and administrative services including billing, payment, and refunds

Required Information : Medical appointments through website, appointment inquiry, and member services

Optional Information : Clinic news via email, disease information guidance, surveys, service usage statistics

The Clinic will destroy your personal information without delay when the purpose of collection or provision has been achieved.

Retained according to medical record retention standards specified in the Medical Service Act

When membership is withdrawn or revoked

However, even if the purpose of collection or provision has been achieved, your personal information may be retained if required by laws such as the Commercial Act.

• Records related to consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce)
• Records related to credit information collection/processing and use: 3 years (Act on Use and Protection of Credit Information)
• Records related to identity verification: 6 months (Act on Promotion of Information and Communications Network Utilization and Information Protection)
• Records related to website visits: 3 months (Protection of Communications Secrets Act)

The Clinic destroys personal information immediately after the "Purpose of Personal Information Collection and Use" has been achieved. The destruction procedures and methods are as follows:

Information entered by users for membership registration is destroyed immediately using the destruction method after the purpose has been achieved.

Personal information stored in electronic file format is deleted using technical methods that make records irreproducible.

Personal information printed on paper is destroyed by shredding or incineration.

The Clinic will not use or provide your personal information to others or other companies/institutions beyond the scope disclosed in "Purpose of Personal Information Collection and Use" except with your consent or as required by relevant laws.

• Provision in processed form that cannot identify specific individuals for statistical or academic research purposes
• Submission upon request by investigative agencies according to procedures and methods prescribed by law

The Clinic does not consign your information to external companies without your consent. If such a need arises in the future, we will notify you of the consignee and consignment details and obtain prior consent if necessary.

Registration of children under 14 (hereinafter "children") is done through separate forms written in plain language that children can understand, and consent from legal representatives is mandatory when collecting personal information.

The Clinic collects minimal information such as the legal representative's name and contact information from children to obtain consent, and obtains consent from legal representatives according to methods specified in the Privacy Policy.

Legal representatives of children may request to view, correct, and delete children's personal information. To view, correct, or delete children's personal information, click Member Information Modification, go through the legal representative verification process, and directly view, correct, or delete the child's personal information, or contact the Privacy Officer in writing, by phone, or fax for necessary action.

The Clinic does not provide or share information about children with third parties, and prohibits the use and provision of personal information collected from children until errors are corrected when legal representatives request correction of errors.

※ Personal information required to be retained by law cannot be modified or deleted even upon request during the retention period.

You may withdraw your consent to personal information collection, use, and provision given at the time of registration at any time. Membership withdrawal can be done by clicking "Membership Withdrawal" in the website's information modification section after completing identity verification, or by contacting the Privacy Officer in writing, by phone, or fax for immediate action including destruction of your personal information.

The Clinic operates "cookies" that periodically store and retrieve your information. Cookies are very small text files sent by the server operating the Clinic's website to your browser and stored on your computer's hard disk.

The Clinic uses cookies for the following purposes:

You have choices regarding cookie installation. Therefore, you can allow all cookies, require confirmation each time a cookie is saved, or refuse to save all cookies by setting options in your web browser.

If you refuse cookie installation, you may experience difficulty with some service provisions.

To protect your personal information and handle complaints related to personal information, the Clinic has designated the following Privacy Officer:

Name:

Position:

Affiliation:

Phone:

Email:

You may report all personal information protection-related complaints that arise while using the Clinic's services to the Privacy Officer. The Clinic will provide prompt and sufficient responses to user reports. For other reports or consultations regarding personal information violations, please contact the following organizations:

• Personal Dispute Mediation Committee (http://www.1336.or.kr / T. 1336)
• Privacy Mark Certification Committee (http://www.eprivacy.or.kr / T. (02) 580-0533~4)
• Supreme Prosecutors' Office Cyber Crime Investigation Unit (http://www.spo.go.kr / T. (02) 3480-3573)
• National Police Agency Cyber Terror Response Center (http://www.ctrc.go.kr / T. (02) 392-0330)

The Clinic has established various security devices as technical measures to protect users' personal information. All information you send is safely stored/managed in a security system protected by firewall devices.

As administrative measures to protect users' personal information, the Clinic has established necessary procedures for access to and management of users' personal information, minimizes the number of personnel handling users' personal information, and conducts continuous security education. Additionally, we designate users for personal information processing systems, assign user passwords, and regularly update them.

This Privacy Policy was established on March 30, 2012, and if there are additions, deletions, or modifications to the content due to changes in laws, policies, or security technology, we will announce the reasons and content of changes through the Clinic website at least 7 days before implementing the revised Privacy Policy.